Privacy policy
Privacy Policy
Last updated: July 14, 2026
Good Good Energy Inc. ("Good Good", "we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit goodgoodgum.com or purchase our products.
1. Information we collect
We collect information you provide directly to us, including:
- Name, email address, shipping address, and phone number when you place an order
- Payment information, processed securely by Shopify Payments — we never store your card details
- Your email address if you sign up for our newsletter or product notifications
- Any messages you send us by email or through our contact form
We also automatically collect certain technical information when you visit our site, including your IP address, browser type, pages viewed, and referring URLs. This is done through cookies and similar technologies.
2. How we use your information
We use your information to:
- Process and fulfill your orders, including order confirmations and shipping updates
- Manage your subscription if you have joined our Subscribe & Save program
- Send you marketing communications — only if you have opted in
- Improve our website and our products
- Meet our legal and regulatory obligations
3. How we share your information
We do not sell your personal information.
We share your information only with trusted service providers who help us operate our business:
- Shopify — our e-commerce platform
- Appstle — subscription management
- Shipping carriers — to deliver your orders
- Payment processors — to handle transactions securely
We may also disclose your information where required by law, or to protect the rights and safety of Good Good and our customers.
4. Cookies
We use cookies to improve your experience, remember your preferences, and understand how our site is used. You can disable cookies in your browser settings, though some parts of our site may not work properly if you do.
5. Your rights
Under Canadian privacy law — including PIPEDA and, in Quebec, the Act respecting the protection of personal information in the private sector — you have the right to:
- Access the personal information we hold about you
- Ask us to correct information that is inaccurate or incomplete
- Withdraw your consent to our use of your information
- Ask us to delete your personal information, subject to our legal obligations
- Unsubscribe from marketing communications at any time, using the link in any email
To exercise any of these rights, email us at hello@goodgoodgum.com. We will respond within 30 days.
6. Data retention
We keep your personal information only as long as necessary for the purposes described in this policy, or as required by law — including tax and accounting obligations.
7. Security
We use industry-standard safeguards to protect your personal information. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.
8. Children
Our products contain caffeine and are not intended for children. We do not knowingly collect personal information from anyone under 18.
9. Changes to this policy
We may update this Privacy Policy from time to time. The "last updated" date above will always reflect the current version.
10. Contact us
Questions about this policy or about your personal information? Email us at hello@goodgoodgum.com.
Good Good Energy Inc.
Quebec, Canada